IT Operations Admin Assist [Research, Writing, Design, Logistics, Efficiency]

Ring - DT Clearwater, FL Administration (T3: OPS)

19 Dec 2023

Ring - DT Clearwater, FL

Administration (T3: OPS)

Admin Assistant

1

27500 - 34000 USD

JOB RESPONSIBILITIES:

Providing direct and indirect aid to the Founder (CTO) of the company for various project work. We are a young company and our dynamics are constantly evolving. We are in need of well-facilitated structure and project management, along with discretion of when to pivot or abandon ideas. Some basic duties will include: 

  • Researching products, vendors, technology, legal information, and other subject matters. Summarize information findings into digestible reports with estimated time per project. 
  • Balancing multiple calendars, coordinating appointments and scheduling events, answering inbound calls, keeping track of reminders, collaborating on large projects. 
  • Critique and polish immaculate verbiage in a manner that is both clear/beautiful and real/literal; by email, typeform and phone (templating). 
  • Architect and polish standard operating procedures and process guidelines using O365 Sharepoint.
  • Recording customer information, job details, expense entries, and general notes into our various software platforms:, RepairShopr, Xero, Gusto, BirdEye, Jobsoid, Slack, etc.

With the above stated, our staff is age bracket is approximately 22-32. This is an opportunity for a new position we are exploring, and honestly - it may not work. If it does (and we are more effective, productive, and profitable), obviously this would be a permanent position. However, because of the nature (and unpredictability) of this opportunity, we're weary to onboard long-time experienced project managers or executive assistants. We don't want to waste time, but we also need to test growth opportunites.

MINIMUM EMPLOYMENT REQUIREMENTS:

  • Clean, attractive and approachable appearance, friendly attitude and patience, and confident/persuasive demeanor and communication skills.
  • Excellent verbal/written/interpersonal skills and satisfactory memory, with ability to blindly type at 30+ WPM with good grammar/literacy/accuracy.
  • Multi-tasking performance, ability to work in fast paced environment without being distracted.
  • Proficiency in using major browsers & apps (Chrome/Safari, Office 2019/365, Slack, Trello, etc).
  • Private (and reliable) vehicle, a valid driver’s license, and live within 30 minutes of central Pinellas County.
  • Modern smartphone + personal computer, and a real bank account (payroll is paid by direct deposit only).
  • Must pass a drug test and background check, not be on medication inhibiting cognitive reasoning, and read this entire job listing twice.
  • 1+ years of office administration or executive assistance experience.

PREFERRED EXPERIENCE:

  • Advanced experience working with Mac OSX and entire Apple software ecosystem (not just iOS!).
  • Practical experience working in a self-starting project manager role, for administration. Insight to wasteful expenditures welcomed. 
  • Create ready-for-print designs, properly formatted and designed paperwork, and artwork for retail/promos (Corel or Adobe suite preferred).

SCHEDULE AND AVAILABILITY:

  • Full-time: 3-5 days, one of which is guaranteed to be Friday or Saturday or Sunday.
  • Our normal business hours are 9:30a – 6:00p. We are closed on all major holidays. 
  • 4+ weeks paid hands-on training in-store, ongoing professional skills development
  • Personable and friendly team environment + down-to-earth Founder.
  • Position starts as hourly (based on exp) with 4 weeks of paid training.
  • 1099-contractor for 90-day probationary period, and W2 employee after.

COMPANY AMENITIES

  • Company-issued Dell/HP Pro Laptop (i5/DDR4/SSD/WinPro)
  • Company-paid MS 365 E3 Premium subscription w/ 5TB
  • Company-provided Gunnar Optiks digital performance eyewear
  • Company-issued OTE Active Noise Cancelling BT Headphones
  • Company-paid Sam’s Club Business Premium member card
  • Company-sponsored Amazon Prime business membership
  • Company co-paid T-Mobile service w/ unlimited talk, text, & LTE
  • Company-issued Gear/Swag (tumbler, gadgets, etc)
  • Free banking/checking accounts from Chase bank 
  • Automatic height-adjustable bamboo sitting/standing desks
  • 54” Technologist workstations w/ 4 outlets + USB/Cat5
  • Available Nerf N-Strike Elite 6-shot with ammo (yes, seriously)

EMPLOYEE BENEFITS ¹

  • Paid Time Off (PTO) begins accruing on your first day (40hrs/yr)
  • Humana Dental & Vision (PPO) insurance options
  • Allstate Accident Indemnity insurance policies
  • MD-Live 24/7 TeleDoc health / prescription service options
  • Allstate Disability + Critical Illness & Life insurance plans
  • TransAmerica Preventative Care & Wellness ($0 co-pay)
  • ID Shield & Legal Shield w/ Member Perks Discounts
  • Digital HR by Gusto: Mobile App, Work Verify, Time-off
  • Annual Holiday Bonus - Recognition & Rewards

ORG FUNDAMENTALS 

  • Team-oriented, positive & friendly culture of IT people
  • Best-in-class tooling, resources & automated infrastructure
  • Constantly evolving workflows, process & methodology
  • Templated processes & procedures for Escalations Support
  • Quarterly performance & annual compensation reviews
  • Structured "SMART" Incident Reporting & Correction system
  • Tracked goals + shared Reports for Service/Product metrics
  • Static schedule, consistent hours & days off, no weeks over 40
  • Flexible professional dress-code (solid polo / biz-casual)
  • Full-amenity kitchen w/ refrigerator, microwave, Keurig, etc

[Redeemable at 3 months ¹ / 6 months ² /  T2 expert *]