JOB RESPONSIBILITIES:
Providing direct and indirect aid to the Founder (CTO) of the company for various project work. We are a young company and our dynamics are constantly evolving. We are in need of well-facilitated structure and project management, along with discretion of when to pivot or abandon ideas. Some basic duties will include:
- Researching products, vendors, technology, legal information, and other subject matters. Summarize information findings into digestible reports with estimated time per project.
- Balancing multiple calendars, coordinating appointments and scheduling events, answering inbound calls, keeping track of reminders, collaborating on large projects.
- Critique and polish immaculate verbiage in a manner that is both clear/beautiful and real/literal; by email, typeform and phone (templating).
- Architect and polish standard operating procedures and process guidelines using O365 Sharepoint.
- Recording customer information, job details, expense entries, and general notes into our various software platforms:, RepairShopr, Xero, Gusto, BirdEye, Jobsoid, Slack, etc.
With the above stated, our staff is age bracket is approximately 22-32. This is an opportunity for a new position we are exploring, and honestly - it may not work. If it does (and we are more effective, productive, and profitable), obviously this would be a permanent position. However, because of the nature (and unpredictability) of this opportunity, we're weary to onboard long-time experienced project managers or executive assistants. We don't want to waste time, but we also need to test growth opportunites.
MINIMUM EMPLOYMENT REQUIREMENTS:
- Clean, attractive and approachable appearance, friendly attitude and patience, and confident/persuasive demeanor and communication skills.
- Excellent verbal/written/interpersonal skills and satisfactory memory, with ability to blindly type at 30+ WPM with good grammar/literacy/accuracy.
- Multi-tasking performance, ability to work in fast paced environment without being distracted.
- Proficiency in using major browsers & apps (Chrome/Safari, Office 2019/365, Slack, Trello, etc).
- Private (and reliable) vehicle, a valid driver’s license, and live within 30 minutes of central Pinellas County.
- Modern smartphone + personal computer, and a real bank account (payroll is paid by direct deposit only).
- Must pass a drug test and background check, not be on medication inhibiting cognitive reasoning, and read this entire job listing twice.
- 1+ years of office administration or executive assistance experience.
PREFERRED EXPERIENCE:
- Advanced experience working with Mac OSX and entire Apple software ecosystem (not just iOS!).
- Practical experience working in a self-starting project manager role, for administration. Insight to wasteful expenditures welcomed.
- Create ready-for-print designs, properly formatted and designed paperwork, and artwork for retail/promos (Corel or Adobe suite preferred).
SCHEDULE AND AVAILABILITY:
- Full-time: 3-5 days, one of which is guaranteed to be Friday or Saturday or Sunday.
- Our normal business hours are 9:30a – 6:00p. We are closed on all major holidays.
- 4+ weeks paid hands-on training in-store, ongoing professional skills development
- Personable and friendly team environment + down-to-earth Founder.
- Position starts as hourly (based on exp) with 4 weeks of paid training.
- 1099-contractor for 90-day probationary period, and W2 employee after.
COMPANY AMENITIES
- Company-issued Dell/HP Pro Laptop (i5/DDR4/SSD/WinPro)
- Company-paid MS 365 E3 Premium subscription w/ 5TB
- Company-provided Gunnar Optiks digital performance eyewear
- Company-issued OTE Active Noise Cancelling BT Headphones
- Company-paid Sam’s Club Business Premium member card
- Company-sponsored Amazon Prime business membership
- Company co-paid T-Mobile service w/ unlimited talk, text, & LTE
- Company-issued Gear/Swag (tumbler, gadgets, etc)
- Free banking/checking accounts from Chase bank
- Automatic height-adjustable bamboo sitting/standing desks
- 54” Technologist workstations w/ 4 outlets + USB/Cat5
- Available Nerf N-Strike Elite 6-shot with ammo (yes, seriously)
EMPLOYEE BENEFITS ¹
- Paid Time Off (PTO) begins accruing on your first day (40hrs/yr)
- Humana Dental & Vision (PPO) insurance options
- Allstate Accident Indemnity insurance policies
- MD-Live 24/7 TeleDoc health / prescription service options
- Allstate Disability + Critical Illness & Life insurance plans
- TransAmerica Preventative Care & Wellness ($0 co-pay)
- ID Shield & Legal Shield w/ Member Perks Discounts
- Digital HR by Gusto: Mobile App, Work Verify, Time-off
- Annual Holiday Bonus - Recognition & Rewards
ORG FUNDAMENTALS
- Team-oriented, positive & friendly culture of IT people
- Best-in-class tooling, resources & automated infrastructure
- Constantly evolving workflows, process & methodology
- Templated processes & procedures for Escalations Support
- Quarterly performance & annual compensation reviews
- Structured "SMART" Incident Reporting & Correction system
- Tracked goals + shared Reports for Service/Product metrics
- Static schedule, consistent hours & days off, no weeks over 40
- Flexible professional dress-code (solid polo / biz-casual)
- Full-amenity kitchen w/ refrigerator, microwave, Keurig, etc
[Redeemable at 3 months ¹ / 6 months ² / T2 expert *]